FAQ

Acceptance and Responsibility

Payment of the booking price constitutes acceptance of these Terms and Conditions.
Faraway Domes, and the owners of the property (Jaime and Belinda Munsie) accept no responsibility from all claims or causes of action you or any guests may have (including for negligence) arising from any injury, loss or damage of any kind suffered by the guests including personal injury, illness or death and/or loss or damage to any property (in so far as this does not breach the provisions of the relevant Australian Consumer Law) arising either directly or indirectly out of your stay at the property.

Definitions

“Booking” means the period for which you have paid to stay at the property.
“Property” means Faraway Domes and all its fixtures, fittings and equipment.
“Management” means the owners and managers of the property.
"Guests" means the persons who stay overnight in the property during the booking.

Checkout Process

Before departure, all rubbish put in the appropriate rubbish bins provided outside the dome, and crockery and cutlery washed and packed away. The Property must be left in a clean and tidy condition. If the BBQ has been utilized please ensure it is thoroughly cleaned using the products provided. If it is left in an untidy manor a $50 cleaning fee will be charged to your credit card. All furniture and furnishings must be left in the position they were in when you arrived. The property should be vacated on time with all windows and doors closed.

Payment

You must pay the full amount of your stay before the booking will be confirmed. 

Security Bond

A credit card authorisation must be provided to Faraway Domes upon confirmation of your booking. Any damage loss or expense incurred by Faraway Domes will be charged against the credit card. Examples include but are not limited to any breakage, damage or excess cleaning requirements, or extra guests beyond those declared.

Smoking Restrictions

Smoking is not permitted inside the dome or within 3 metres to the dome structure. Breach of this condition may result in immediate termination and eviction. If there is evidence of smoking inside than an additional $300 fee will be charged to your credit card.

Visitors

Faraway Domes is a guests only property. The Dome has a maximum occupancy of 2 persons and we request that no visitors be brought or invited to the property unless by prior arrangement with management. Breach of this condition may result in immediate termination and eviction.

Food & Beverages

Where guests purchase food or beverages prior/during their stay, the price will be charged to their dome for full payment through the guaranteed credit card.

Location

Faraway Domes is located on a rural, undeveloped area of land that is not staffed 24/7. As such you (the guest) acknowledge that it is your responsibility to maintain your own safety in and around our dome. You acknowledge that you are aware of the risks entailed in the remote rural environment (including but not limited to spiders, animal holes, snakes, hot summer temperatures, cold winter temperatures in winter, windy conditions, high escarpments) and the low-light environment at night.

Vehicles

While all efforts are made to keep the roads suitable for all-weather driving, no responsibility is taken for loss or damage to vehicles including but not limited to rocks or debris on the road, uneven surfaces, exposed rocks, wildlife or washed road surfaces.

Private Information

You consent and authorise Faraway Domes to collect, use and disclose your personal information for the purposes of administering your booking and providing you with any services associated with your booking.

Faraway Domes will not provide or disclose any information you have provided to Faraway Domes to any person without your prior written consent, except to the extent required to administer your booking and providing you with any services associated with your booking.

Upon request and to the extent permitted or required by law, Faraway Domes will provide an individual with access to and/or the ability to correct their personal information held by Faraway Domes.

Indemnity and Limitation of Liability

To the extent permitted by the law, you agree to release, indemnify and hold harmless, Faraway Domes and its current and former officers, employees, contractors, sub-contractors/consultants (including their respective employees and contractors) and agents against, from and in respect of all expenses, costs, liabilities, claims, actions, proceedings, damages, judgments and losses of any kind whatsoever (including but not limited to consequential and economic losses, property loss/damage and damages for injury, including personal injury and death) arising out of, caused by, attributable to or resulting from your booking or your stay at the property except to the extent such expense, cost, liability, claim, action, proceeding, damage, judgment or loss arose out of, was caused by, attributable to or resulted from Faraway Domes’s negligence, wrongful act/omission or breach of these terms and conditions.

To the extent permitted by law the aggregate of Faraway Domes' liability to you is limited to an amount not exceeding the amount paid by you for your booking.

Each indemnity in these terms and conditions is a continuing and independent obligation and survives the termination or expiry of these terms and conditions.

Australian Consumer Law

To the extent permitted by law, all conditions, warranties, guarantees, rights, remedies, liabilities and other terms implied or conferred by statute, custom or the general law that impose any liability or obligation on Faraway Domes are excluded under these terms and conditions.

Nothing contained in these terms and conditions excludes, restricts or modifies the application of any provision, the exercise of any right or remedy, or the imposition of any liability under the Australian Consumer Law or under any international consumer protection legislation, provided that, to the extent that such law permits Faraway Domes to limit its liability, then Faraway Domes' liability is limited to:

  • in the case of services, supplying the services again or payment of the cost of having the services supplied again; and

  • in the case of goods, replacing the goods, supplying equivalent goods or repairing the goods, or payment of the cost of replacing the goods, supplying equivalent goods or having the goods repaired.

Miscellaneous

These terms and conditions are governed by and will be construed in accordance with the laws of New South Wales.

If part or all of any clause of these terms and conditions is illegal, invalid or unenforceable then it will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable, but if that is not possible, it will be severed from these terms and conditions and the remaining provisions of these terms and conditions will continue to have full force and effect.

Shut the gate mate

All paddocks on the property usually contain livestock. Please always remember to shut the gate if you opened it.

Campfires

Campfires must only be lit in the designated areas, and subject to suitable weather conditions, fire bans and any directions from management.

Cancellation Policy

As a small business, we depend on maximising occupancy and cancellations often result in an empty dome due to booking lead times. Please contact us immediately if you wish to vary or cancel your booking. 

Covid Cancellations

If you are unable to visit Faraway Domes due to COVID-19 restrictions, we are happy to offer you a credit note for the full amount of the original booking value for use at a future date. Alternatively, we can offer you a full refund less a $40 admin fee (plus a 2.9% + 30 cents per transaction merchant fee if paid via PayPal or credit card).

All cancellations must be received via email from the email address linked to the reservation.

Cancellations

For cancellations with 14 days or more notice prior to arrival date, the full amount paid will be refunded less a $40 admin fee (plus a 2.9% + 30 cents per transaction merchant fee if paid via PayPal or credit card).

For cancellations within 14 days of your arrival date, 50% of the full amount paid will be refunded less a $40 admin fee (plus a 2.9% + 30 cents per transaction merchant fee if paid via PayPal or credit card).

For cancellations within 7 days of your arrival date, no cancellation is accepted and you will be charged for the total 100% of your reserved stay. If management is able to relet the Property for the period cancelled a further refund may be made less administration charges, commissions and expenses.

No refund can be given in the event of non-arrival, any unused services or unused nights due to flight / weather disruption.

Bookings for the Christmas and New Year holiday period require 30 days’ notice of cancellation or all monies will be forfeited.

All cancellations must be received via email from the email address linked to the reservation.

Variations

A variation of the booking which reduces the number of nights stay will be a treated as a cancellation of the booking in respect of those nights. We have a minimum nights' stay policy of 2 nights. No refund will be made for a variation to the extent that it breaches our minimum nights’ stay policy. Rates are subject to change without notice.

Bookings may be transferred to another guest only with managements prior written approval and the payment of a $40 variation fee.