FAQ

As a small business, we depend on maximising occupancy and cancellations often result in an empty dome due to booking lead times. Please contact us immediately if you wish to vary or cancel your booking.

Cancellations

For cancellations with 30 days or more notice prior to arrival date, the full amount paid will be refunded less a $100 admin fee (plus any booking or merchant fees).

Any money paid is non refundable in the event of a cancellation or variation within 30 days of your stay.

If management is able to relet the Property for the period cancelled, then you will be entitled to a refund or credit minus a $100 charge (plus any booking or merchant fees).

No refund can be given in the event of non-arrival, any unused services or unused nights due to flight / weather disruption.

Bookings for the Christmas and New Year holiday period require 60 days’ notice of cancellation or all monies will be forfeited.

All cancellations must be received via email from the email address linked to the reservation.

Variations

A variation of the booking which reduces the number of nights stay will be a treated as a cancellation of the booking in respect of those nights. We have a minimum nights' stay policy of 2 nights. No refund will be made for a variation to the extent that it breaches our minimum nights’ stay policy. Rates are subject to change without notice.

Bookings may be transferred to another guest only with managements prior written approval and the payment of a $40 variation fee.

Your dome will be set up for your arrival with linen, pillows, blankets, robes and towels which must be left where supplied in the bedrooms or bath room on departure. Swimming towels are not included.

You will find some bathroom products including hand and body wash, shampoo and conditioner. A starter pack is provided consisting of tea, coffee and sugar. Washing up liquid, scourer, dish-washing cloth and some dish-washing tablets are also provided. Please note these items are provided as a starter pack only for your convenience. If you run out you will need to replenish the items for the duration of your stay.

The Property Domes are fully self-contained and daily servicing is not provided. For stays of seven days or more, a complimentary mid-stay linen change is available.

We also provide:

Torch
Insect repellant
Basic first aid kit
Extra blankets
Cooking utensils and pots and pans
Corkscrew opener
Salt and pepper
Olive oil
Drinking glasses
Cheese board & cheese knife
Cutlery
Toilet paper
Drinking bottled water

Please watch out for animals and wildlife and drive to the conditions.

In order to get to the property, you will need to travel down approximately 20 kms of dirt/gravel road. The road is 4WD and AWD preferred. The road is 2WD accessible in dry weather however cautioned needs to be maintained while driving this road. Our roads are not suitable for low lying cars i.e. sports cars. If you are unsure about any road or track, please check with management.

The speed limit on our property is 20km/h, please respect this to minimise dust disturbance, for your own safety and the safety of other guests and for the integrity of the road.

Please stick to the dirt/gravel roads, please do not drive into the paddocks. This will only cause damage to your vehicle and to our paddocks.

You will find Faraway Domes a 30 minute drive North of Warialda, NSW.

Depending on your phone provider, mobile phone signal drops in and out about 15 minutes from Faraway Domes (so do some Sat Nav systems), but don’t panic! If you follow our directions, it’s hard to go wrong.

Exact details of how to get there are emailed to you before your stay. Please view our Contact page for further details on the location.

We don’t have any predatorial animals and we’re situated on a 9,000 acre property at the end of a road, meaning that you’ll be well away from any prying onlookers. Every step has been taken to ensure you have it all to yourself! There are plenty of sheep, goats, cattle and some of the most spectacular wildlife in Australia. Still do exercise common sense, don’t feed the animals, don’t leave food unattended and wear footwear when stepping off the decking. If there are any problems our management team are on call and live approx 7km from the dome. All contact numbers will be provided.